Customer Reviews

I must take this opportunity to tell you of one of the great experiences of my life. My air conditioning stopped working and I found your company in the yellow pages. You responded to my call promptly and came out to repair the unit. Never, in all my years of living, have I encountered such an intelligent, gentlemanly and capable human being. I think you should be told of his goodness and capabilities and how proud you must be of such employees. Thank you so much for such excellent service.


I just wanted to tell you I appreciate the professionalism and craftsmanship that Absolute Comfort has showed all the through the ongoing process of improving my HVAC system. Your installers took the time to do their job carefully even though it required working into the evening. Absolute Comfort has been in a minority of companies who have been flexible enough to discuss problems and help me figure out what is needed, instead of just trying to sell me the easy answers.


I had to call your company for a service on my A/C units. I want to compliment your company and your technician for being so efficient. I was happy about the service because I was treated respectfully, my property was respected and my time was valued. Your company was a pleasure to deal with so thank you.


We called a couple of 24-hour service companies before we called Absolute Comfort. Both told us we had to buy parts at the store and they would send someone to install it. Then we called Absolute Comfort. Your customer service agent took our information and sent out a technician. The technician picked up the parts at the store and came out to install them. He spent three hours until 11 p.m. fixing the system and took the time to make sure the system was working correctly. We rarely take the the time to pass along compliments, but your people did more than just their job. They did it with spirit you don't often find.


I highly recommend Absolute Comfort to my customers for all of their heating and cooling needs. Their service is fast and their technicians are thorough and courteous. Best of all, they offer good service at a fair price. I know I can rely on Absolute Comfort to treat my customers in such a way that they'll be glad they asked me for a referral.


Your company sold me a five-ton American Standard 12SEER condenser. You were out the next day to install the unit. To watch him work was like a symphony. This man knew exactly what he was doing and therefore instilled in me the confidence that all would be well when completed. Not only did he do a masterful job, he also saved me money on my electricity bill. I now leave the thermostat set for 76 degrees instead of 70. Should I ever have any needs for your services, you can rest assured I'll call Absolute Comfort.


One of your technicians completed a service call at my home this month. I would like to recognize the excellent service that he provided me. I found him to be knowledgeable, to have a pleasant attitude, and take great pride in his work. I really appreciated his assistance and will definitely request your services again. Thanks for doing such a great job.


For the second time in two years we elected to use your services for our air conditioning system. We have periodic needs for service. Your technician comes out every time and he's so polite. He also explains in great detail what he's working on. He doesn't mind the endless questions. He makes you feel like you got exactly what you paid for and he's an honest individual. My daughter and family have been informed of the service from Absolute Comfort and we'll also tell others who have such needs.


Recently, my Coleman air conditioner broke down and I received bids from more than ten air conditioning companies. Your representative gave me the most professional proposal, but I selected another company at the last minute because one of my best friend's highly recommended it. What a mistake that was! After three days of bungling the job, I kicked the other company out and gave them one hour to remove their things. As you can guess, I was disappointed because I was left without air conditioning for a week. I called Absolute Comfort and by the end of the day, I had a new system installed. That's service. Absolute Comfort can use me as a reference any time.


I would like to thank you for the service your technicians have provided us. No one wants to spend a large amount of money on this type of item, however your people were friendly and very professional. I replaced my inside and outside units. Other companies have tried to rip us off, but your technician made us feel comfortable about doing business with Absolute Comfort.


I just wanted you to know how pleasant and helpful your technician was when he came to my house this month. He did a thorough job of checking out my cooling system. Plus, he politely and patiently answered all my questions -- some of which probably sounded pretty silly to him. In any event, he did what I consider a job well done, and I would definitely recommend Absolute Comfort to others. In any event, he did what I consider a job well done, and I would definitely recommend Absolute Comfort to others.


On June 11th of this year my family and I had the unfortunate experience of coming home to blazing heat because the A/C had gone out. This was especially worrisome with a one-month-old baby. But then, we called you. We found your number in the yellow pages and called. In a short time, your technician fixed a difficult wiring problem. Our system was cooling again. He was friendly, polite, determined and persistent. Without him, we would have had a real problem. If we have problems in the future, we'll be calling Absolute Comfort.


I would like to commend your technician on doing such a good and speedy job in repairing my heating system. I called Absolute Comfort in the morning and your technician was at my house within two hours of the initial call. He quickly discovered the problem and did a temporary fix until he returned in a couple of days. He returned as scheduled and completed the repairs in a timely manner. Both times, your technician was polite and proficient. I have used Absolute Comfort for many years and am always satisfied with the results.


I would like to take this opportunity to express my satisfaction and tremendous workmanship demonstrated by your technician. I have just had a new air conditioning unit installed at my house, after years of discomfort and high-energy cost. Your technician visited my home and took his time to evaluate the needs. He also discussed the details about each and every energy efficiency ratings of A/C units. He recommended the American Standard brand and also recommended some duct changes required, making the high efficiency unit perform to his standards. It's been about 10 months the unit is operating. I have already saved a tremendous amount of savings, about $70-$90 a month. The technician has also come out to do several check ups to make sure the unit is running correctly.


A check for a $19.95 service charge is enclosed. Your service technician replaced the compressor fan motor on my American Standard air conditioning unit, which is under warranty. I'm sending the check because your technician wouldn't accept it. Let me explain.... Unfortunately, a misunderstanding occurred about the service charge. First, I needed to sign the invoice to the manufacturer, verifying it was correct. So I insisted the technician fill in certain information (parts replaced, work performed). Then I questioned the service charge, since the unit is under warranty. In brief, your technician seemed somewhat offended and wouldn't accept the $19.95 when I offered it. However, I understand how he felt, and he was courteous and professional. Plus, he did an excellent job.


Absolute Comfort