COVID-19 Customer Information
To Our Valued Absolute Comfort Air Conditioning & Heating Customers,
The health and safety of our employees and customers is of the utmost importance to us. As such, we as a company, are following all updates, recommendations, and guidelines from the Center for Disease Control (CDC) and the World Health Organization (WHO).
With indoor air quality being more important than ever before, Absolute Comfort is implementing the following steps to ensure that we can service our customers and deliver the safest and most comfortable environment possible:
- Absolute Comfort field professionals will possess all necessary personal protective equipment for the health and safety of all parties.
- We will accommodate and work with our customers to adjust services, schedule times and any customer special requirements.
- Any Absolute Comfort employee not feeling well or showing symptoms of illness will be required to stay home.
- We will remain at a safe social distance.
- We will not be offering to shake your hand.
- We will clean all surfaces we come in contact with while in your home.
- All equipment and tools brought into your home will be clean and safe.
You have our commitment to ensuring our employees are ready to serve you appropriately and safely. If there is anything, we can do to make you feel more comfortable and safer while in your home, please ask (call 281-550-5640). Thank you for being a loyal customer.
Sincerely,
Cielo Shelton
President, Absolute Comfort Air Conditioning & Heating
Why Absolute Comfort
- Inspection, service, repair and replacement of any brand, model or year of HVAC system
- Our exclusive Absolute Comfort 19-Step Precision Tune-Up
- Accredited Business with Better Business Bureau since 1986 with an A+ rating
- North American Technician Excellence certified and trained service technicians
- Service vehicles fully stocked with tools, parts and materials
- 24/7 emergency service
- Residential and commercial service coverage in Richmond and the surrounding Houston area
Dedication to Our Customers
Our commitment to your absolute comfort for your indoor air quality starts right at the top. Mark Shelton, general manager, and Ed Hillen, service manager, focus on making sure every one of Absolute Comfort’s technicians are kept up to date with the latest HVAC technology and the latest training and certifications for effectively servicing AC and heating equipment.A Proven Track Record of Great AC and Heating Service
We enjoy our work and getting letters from satisfied customers! Here are a few examples of what we receive after helping people like you get absolute comfort. Read what our customers have to say about their experience.
Glad we call this company to work on our AC. The tech, Marc, that came out was very well spoken and clean cut which we appreciated. He seemed very knowledgeable about everything and very considerate to all of our requests. We plan on having them back out again for a couple other items that need to be taken care of. (We wanted to budget the different items so we didn’t have all of the work done at the same time) He left and our AC hasn’t run this great in years!
Bill Smith
Had several companies come look at our 22 year old system. While all the ones that came out were good, Absolute Comfort air stood out. Eric was the tech on this job. We ended up choosing their services to replace the system. They carry American Standard. Most do not. There is a difference in service companies and in equipment. They had the job done in one day! Reasonable price, good people who did good work. Highly recommend!
Terry Canup
Joseph was very professional and informative. He explained every thing thoroughly. I have used this company before and I feel their techs are well trained and honest. I have no complaints.
Cheryl Specks
Financing
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Need a new system? Now with Absolute Comfort Air’s financing plans, you can buy now and pay over time.
FAQ
Frequently Asked Questions From Our Customers
If properly maintained most air conditioners can last 12 to 15 years but they are expected to develop problems in the 8 to 10 year range mostly because of neglect, no or limited maintenance. To achieve the most from your Air conditioner, check your filters monthly and have a licensed air conditioning technician check and clean your system twice per year in the Spring and again in the Fall. Doing this can expand the life of your system and keep you from paying large repair bills along the way.
Keep plants and vegetation at least two or three feet away from the unit to insure it get proper air flow. Remove all leaves or debris that my collect in the unit and hose it down when it is turned off to keep it clean. If you keep the outside unit clean it will insure its ability to exhaust the heat it creates and will run more efficiently.
YES! If your air conditioning unit is constantly running, does not shut off or you feel warm air blowing from the vents you should call a licensed air conditioning technician. Other signs are if you hear strange noises or smells and if you have an increase in your utility bill that is higher than normal. Also, if you see water running out of the emergency drain located somewhere on the outside wall of your home.
Yes, if you see yourself having major repair bills it may be less expensive to go ahead and replace than to continue repairing. The older the unit gets it will start showing more signs of trouble and more visits from the repair technician and the units efficiency will go down and your electric bills will go up. If you are in this situation it is most likely time to get a professional opinion on replacing the unit.
The answer is usually yes. The reason is, you don’t want a mismatched system. I have seen it work on occasion but a mismatched system will end up running much less efficient and cost more money to operate on a monthly basis. Also the new system may not run on the same type of Freon. It is always better to replace both inside and outside units with compatible equipment for best performance and efficiency.
The normal temperature setting in the summer is 74 to 76 degrees and in the winter for heating is between 68 and 72 degrees. Try and set your thermostat to the highest setting in the summer to keep you cool and the lowest in the winter to keep you warm. By doing this you will maximize your energy savings. The rule of thumb is for one degree of temperature change is equal to about 1% in energy savings.
Yes it Will! An air conditioner unit that is old can run up your electricity bills very quickly. It is usually running about 50% to 70 % less efficient than most basic new systems. With today’s new high seer energy efficient systems, they will use a lot less electricity and keep you cooler at a much cheaper cost. I have seen cases where the electricity bills have been reduced by 30% to 40% and higher!
No! You have heard the saying in our area, “it’s not about the heat, it’s about the humidity. You’re a/c unit needs to be sized correctly based on the square footage of your home so unless it was sized wrong to begin with you do not need to up size to a larger system. Too large of a system can actually not remove the humidity properly from your home and not run as efficient.
You should have a licensed air conditioning technician check you’re a/c unit in the spring and also check your heating system in the fall before we start getting cooler and before you turn on the furnace. The professional can check your refrigerant level and clean the evaporator coils and check and perform both an a/c and heating check of your system. Having your system checked by a licensed, trained a/c professional can save you money on potential much larger repair bills.
SEER stands for Seasonal Energy Efficient Ratio and is the ratio of the amount of cooling produced (BTU) divided by the amount of electricity (watts) used. A higher SEER rating on the equipment means greater energy efficiency and is cheaper to operate. Most ac equipment today can range from a 13 to 21 seer.
There can be a number of reasons why one room is cooler than other rooms in your home. Here are a few:
- Could be a heat load issue from windows.
- Clogged system or improperly installed duct system.
- Improper zoning with single system and two story home.
There can be a number of reasons and will require a professional licensed A/C technician to inspect and analyze for the specific problem.
